Online Community Manager

Circa £30k
Hiring Organisation: 
Sue Ryder

Do you have solid experience of running or working on an online community? If so, join us in this exciting role as Online Community Manager, overseeing the management and strategic development of our national online peer support community.  Our online community provides a safe but vibrant place for those who have been bereaved or who are caring for somebody at the end of their life to share their story, find support and support others. We are piloting some exciting new ways to support people online in 2018 and the Online Community Manager will be at the forefront of leading this change. Responsibilities include: 

  • Day-to-day management of the online community at
  • Develop and grow the community in line with organisational priorities, leading on key projects to drive innovation
  • Liasing with external agencies where appropriate to deliver technical development, digital marketing and other projects as needed
  • Full service project management of new functionality and online services within the community and other relevant new products/microsites as appropriate
  • Collate and send regular email marketing to community members to encourage use of the community.

About you It’s an exciting time to join Sue Ryder. To hit the ground running you will be an Online Community Manager with previous experience of developing and running a successful online community, growing users and maximising engagement. Project management skills are needed to manage new development projects and experience of using Drupal would be an advantage. *Competitive Benefits Package* – Flexible working, 25 days holiday rising to 30 plus bank holidays, buy and sell holiday scheme, private pension, staff discount with thousands of retailers, enhanced maternity pay, 15% off New Goods and lots more. Please visit our careers website for the full list. Sue Ryder provides hospice and neurological care for people facing a frightening, life changing diagnosis. We do whatever we can to be a safety net for our patients and their loved ones at the most difficult time of their lives. We see the person, not the condition. Closing date: 17th January 2017 Interviews will be held in London on the 25th January 2017. 

experienced practitioner (an expert or specialist or a junior manager managing a few people)
Job type: 
paid job within an organisation
Contract type: 
full time
Org Type: 
Job Location: 
London, England, UK
Location type: 
Closing date for applications: 
Wednesday, January 17, 2018 - 23:00

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