Campaign Support Officer

Hiring Organisation: 
Jubilee Debt Campaign

Role Responsibilities The main responsibilities for the Campaign Support Officer are as follows: Supporter Engagement

  • Dealing with supporter enquiries by phone, post and email
  • Maintaining and updating supporter contact records on the database
  • Helping with the production and distribution of offline and online supporter communications and actions, including drafting copy, undertaking picture research, and organising mail-outs.
  • Organising meetings, conference calls and webinars with supporters and taking minutes

Campaign Communications

  • Maintaining a knowledge of the key arguments and demands of our priority campaigns
  • Helping with media monitoring
  • Supporting with social media content and digital communications across all channels, including drafting blogs and action pages
  • Managing the stock of campaign and promotional materials.


  • Organising and staffing stalls at events and festivals, being the public face of Jubilee Debt Campaign at these events
  • Supporting development and delivery of Jubilee Debt Campaign events, including conferences, workshops, protests, and stunts

Administrative Support & Office Management

  • Carrying out administrative tasks such as answering the phone, handling post, organising despatch services, booking travel and printing documents
  • Supporting the Head of Operations in ensuring the smooth running of the office
  • Providing administrative support to the Director


  • Supporting cross-organisational planning, including scheduling meetings and taking minutes
  • Participating in team discussions on strategy and day-to-day operations and helping with facilitation

_______________________________________________________________________________________ Person Specification ESSENTIAL

  • At least 1 year’s office administration experience, including dealing with telephone and email enquiries
  • Experience of campaigning / activism in relation to a UK or global justice issue (for example: on poverty, workers’ rights, racial justice, climate justice, human rights, or a grassroots community campaign), either in a voluntary or paid capacity
  • Ability to communicate in a clear, sensitive and confident manner on the phone, in person and in writing with internal and external parties
  • Experience of maintaining databases with a high degree of accuracy and timeliness
  • Experience of helping to organise events (for example: conferences, workshops, stunts or direct actions)
  • Sensitive towards working with people from a range of different backgrounds (social, economic, political and religious)
  • Ability to work to deadlines and take responsibility for delivering tasks and projects without day-to-day supervision
  • A positive, can-do attitude and willingness to ‘pitch in’
  • Ability to work collaboratively as part of a team
  • Good IT literacy (including Microsoft Office, social media and email/internet tools)
  • Willingness to work occasional evening and weekends as required


  • An understanding of global / UK economic justice issues
  • Ability to draft clear, concise and engaging copy and experience of writing blogs, emails and social media content for campaigning or promotional purposes
  • Experience of editing or proofing written content
junior (entry level, intern, apprentice, minimal experience)
Job type: 
paid job within an organisation
Contract type: 
full time
Org Type: 
Job Location: 
London, England, UK
Location type: 
Closing date for applications: 
Sunday, August 4, 2019 - 09:00

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