Digital and Media Assistant

£27,250 per annum pro rata
Hiring Organisation: 
Global Witness

Key Responsibilities and Accountabilities Digital communications

  • Support website management using audience analysis to improve results. This includes:
    • Uploading materials to the website and publishing, checking and optimising site content
    • Monitoring and reporting on web analytics to help us reach target audiences and increase traffic
    • Organising and delivering regular and ad hoc website training to staff in the London office and remotely
    • Acting as first point of contact for web publishing support and issues, escalating to the Digital Manager as required
  • Support day to day management of Global Witness’ social media channels and delivery of social media strategy, including:
    • Identifying coverage and reactive opportunities for campaigns on social media
    • Drafting social media content and blogs and coordinating sign off
    • Acting as first point of contact for social media support and queries, escalating to the Digital Engagement Advisor as required
    • Monitoring and reporting on engagement with our content and conversations on our issues using social media analytics and listening tools

Media monitoring and outreach

  • Carry out media monitoring and evaluation – including daily news roundup, recording coverage and helping to compile regular monitoring and evaluation reports
  • Manage organisational media subscriptions, including overseeing supplier management, negotiating terms, tracking and allocating budget
  • Organise a range of training for campaigners to help them use media and communications effectively to influence targets and deliver campaign impact
  • Support Communications Advisors with pitching, and media and partner outreach as required

Communications team support

  • Provide administrative support and project management for key communications projects, helping to organise workshops and other events
  • Support the delivery of communications products and activities as required
  • Help to construct and maintain systems to support effective communications, for example contact database, asset management systems, internal communications etc
  • General admin support as needed for effective running of the communications team
  • Help recruit, train and supervise communications interns

Ways of working and collaborating

  • Works collaboratively with all colleagues across Global Witness to collectively deliver our ethos and mission, vision and aims
  • Supports fundraising and communications activities by ensuring strand and campaign information is provided when required and building relationships as appropriate


  • Any other duties equal to the skills and responsibilities required for this role.

Person Specification Essential To be successful in this role you will have:

  • Excellent communications skills, especially written
  • Confidence, ambition, willingness to learn
  • Creativity, tenacity and a good ‘news sense’
  • A grasp of what copy and visuals work best for different social and digital channels
  • Highly organised, with attention to detail and able to prioritise
  • Good negotiating skills and a strong team player
  • Fluent in English
  • Commitment to Global Witness’ work and values
  • Proven experience of working in an administrative role, ideally in a communications setting
  • Initiative and self-motivation as well as the ability to anticipate needs
  • Excellent IT skills and awareness of new tools for communications
  • Resilience and calm when faced with challenging and demanding situations
  • Creative problem-solving skills and a focus on outcomes

Highly Desirable:

  • Understanding of print, broadcast and online media in UK and / or other countries;
  • Experience working on web content, social media management and/or online campaigning;
  • Knowledge of database management;
  • Experience using web and social media analytics and social listening tools
  • Good project management skills;
  • Basic web editing skills including CMS;
  • Experience of photo and video production and editing
  • Knowledge of Photoshop,
  • Fluent in Spanish, French, Chinese or another language in which Global Witness works
  • Knowledge of and / or interest in development, human rights, environment, natural resources;
  • Interest in ‘theories of change’ and how advocacy organisations make change happen.
junior (entry level, intern, apprentice, minimal experience)
Job type: 
paid job within an organisation
Contract type: 
full time
Org Type: 
Job Location: 
London, England, UK
Location type: 
Closing date for applications: 
Monday, September 24, 2018 - 23:59

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